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Client
Confidential - Large Global Tech Company and Local Tourism Agency Problem Ethiopia is rich in its art, culture and history and many tourist destinations exist in the country. Foreign, and even local, tourists have become digital travelers and yet Ethiopia’s digital presence is very limited when it comes to its tourism assets. This lack of digital presence has made it difficult for Ethiopia to attract tourists in normal times, and more importantly after the COVID-19 pandemic. Solution
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Client Confidential - One of the largest Business Process Outsourcing firms in Africa Problem With growing demand for contact center services from large global multinationals, a BPO firm needed to find an offshore location with labor arbitrage and qualified talent Solution L&A designed a scoping visit to:
Results The Management team was able to make an informed decision for establishing a center in Ethiopia and define a execution plan accordingly More insights: click here Reference: Contact Center Landscape in Ethiopia (As of August 2021) Note: Company logos below are representative samples only  Background The Ethiopian entrepreneurship ecosystem is not accurately depicted in the media. Yet, it is an ecosystem that is rich in its variety of innovation and quality of entrepreneurs. Despite the current abundance of liquidity supporting early stage entrepreneurs both through financial and technical resources, entrepreneurs are left to fall off a cliff post incubation programs. Solution
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Client Confidential - A Ministry of the Federal Republic of Ethiopia Problem An agency with more than 400 very qualified technical employees was mandated by a proclamation to lead and implement all national technology and innovation strategic initiatives, but didn’t have the tools and management approaches to perform successfully Solution
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Client Ministry of Labor and Skills, Federal Democratic Republic of Ethiopia Problem Ethiopia is the second largest country in Africa in terms of demography, experiencing one of the highest economic growth rates in the world for a few years, representing a significant market. Like many other African countries, Ethiopia’s economic opportunities and potential are not known to many and stories coming out in the mainstream media seldom provide an accurate picture of the current situation and future prospects. The Ethiopian Entrepreneurship ecosystem also suffers from mis-representation due to a lack of information, or distribution thereof. This information asymmetry leads to difficulties in attracting talent and capital into the ecosystem. Solution
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Client Ministry of Labor and Skills, Federal Democratic Republic of Ethiopia Problem Sustainable job creation and youth employment are critical challenges that Ethiopia is facing today, as the country aims to transition to a middle-income country by 2025. With about 2 million new entrants to the labor market every year, 49% of employed population being in subsistence employment, and ~70% of the population under 29 years old, a concentrated effort to grow current jobs, create new jobs, improve the quality of these jobs and the inclusiveness of the labor market are necessary. Solution
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Client Jobs Creation Commission, under the Prime Minister’s Office of Ethiopia Background In 2019, the Jobs Creation Commission (JCC) developed a National Plan of Action for the creation of 14 million jobs in Ethiopia until 2025. The plan identified key interventions for thematic areas namely Active Labor Market Programs and Employability, Skills Development, Employment Services and Labor Market Information. The plan further focused on 11 prioritized sub-sectors, including Construction, Horticulture, Leather, Renewable Energy, Textile and Apparel, Poultry, Mining, Food and Beverage, Tourism and Creative Arts. However, the interventions identified in the Information and Communication Technology subsector were limited and did not uncover untapped opportunities for the creation of millions of jobs. Solution
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More Insights: click here  Client Jobs Creation Commission, under the Prime Minister’s Office of Ethiopia Background As part of its large national reforms since H.E Prime Minister Dr. Abiy Ahmed took power, Ethiopia defined a Homegrown Economic Reform with one of the components being the digital economy but awareness for it was low in the public sector Solution L&A proposed to the JCC Commissioner a trip to Silicon Valley and the Seattle area for a high level delegation composed of public sector ministers/state ministers as well as private sector executives Outcome
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